I called the local petsmart today to set up my usual monthly grooming. I need to say i always used the same groomer but she relocated far away and I had different groomers the past few times. Well.... I mentioned while making the appointment that I DID NOT want the girl that did her last time because the grooming was not good and they left her wet and kind of smelly. The girl put me on hold. i need to say she had already scheduled me a new appointment with LADYX. When she came back she informed me she was reassigning me from the just scheduled LADYX to a GROOMER. HUH??????????? She said since the dog came back wet and smelly she would THIS TIME make sure I just a GROOMER instead of another person!!!! So i am assuming if you only order bath and nails you have the possibility of getting the BATHER doing your dog instead of the GROOMER. I was just wondering WHY we are not told a GROOMER is not doing our dogs . Also is the thought that why am I paying a HIGH astronomical price for a dog bath under the assumption I am paying for a groomer to be blowing her out and doing her feet.... When it's just the bather putting her through like cattle!!!!! If I am paying for a groomer I EXPECT the GROOMER to be be at LEAST be doing the blow out and nails.